Contact Canada's Trusted Casinos

Canada's Trusted Online Casinos is an editorially independent site that covers Canadian-facing online casinos for a Canadian readership. If you have a question about our review criteria, want to challenge a score, or believe our published content contains an error, our editorial address is the right place to send it.

The clearest messages to us name the specific casino, identify the sentence or score you think is wrong, and provide whatever supporting evidence you have. That context makes it possible for us to investigate and respond with something more useful than a form letter.

We do not operate casino accounts or platforms. Issues with a real money account — a withdrawal that has been delayed, a bonus not credited as described, an identity check that seems to be stalled, or any other transaction problem — must go to the casino's customer support. Only they can access account records and take action on your behalf.

If you want to inquire about personal data this publication holds on you — your contact details, earlier correspondence, or anything you submitted to us — please direct that request to our editorial inbox. We will confirm what exists and take the appropriate steps.

Responses to editorial questions typically go out within five business days. When a correction results in a change to published content, the update is logged on the affected page.

Email [email protected].

Related pages on Canada's Trusted Casinos: Privacy Policy · Terms.